My package is marked as delivered, but I can't locate it. What should I do?

Your driver may have placed your package in a discreet location to ensure its safety.

Please check all exterior doors and areas such as porches, back patios, or garages. Additionally, ask any neighbors who might have collected the package on your behalf.

If you still cannot find it, we recommend initiating a loss investigation within 5 days of the expected delivery date.

File a Complaint